ExtraView Platform Feature List

The ExtraView platform is extremely feature rich. Features that are impossible to configure in other products are standard in the off-the-shelf ExtraView versions. When other products need significant adaptation and enhancements to provide a feature, ExtraView most often provides the functionality with simple, point-and-click functionality. The following is not an exhaustive feature list, but gives an excellent indication of why ExtraView is the most powerful issue-tracking platform available.

There are three ExtraView versions. ExtraView Standard is available without license cost and capable of implementing basicsolutions for any industry sector. ExtraView Professional adds valuable additional configuration and reporting options. ExtraView Enterprise is fully featured, and is used to implement enterprise-wide, global applications and to meet the needs of regulated industries. ExtraView Enterprise also implements a unique structure that allows global companies to allow each user to operate in their own language.

 Ease of Use ExtraView
Web-based tool for all clients
Rich, intuitive, fast user interface
No client-side software
Role-based layouts, views, queries and options
Workspaces - multi-windowed, drag-and-drop interface to manage sophisticated tasks    
Stores individual user preferences: Text size, Language, Time zone, Date format, Notification options, Roles, etc.
Real-time data entry validation
Supports all time zones and date formats    
Enter data in any language or alphabet (Unicode-based)
  View the user interface in any language    
Simultaneously work on multiple issues
Context sensitive help system
Automatic drilldown capability on all summarized information to view details
Inbuilt help system may be replaced with customized help
 Configuration ExtraView
  All configuration is performed through a standard web browser - no client-side software
  Multiple Business Areas or functions within a single database
  Multiple Projects within each Business Area
2 per Area
  Multiple user roles can be defined
  Multiple user-defined fields can be created in the data dictionary
  Number of issues that can be entered and tracked
  Unlimited number of users can be supported
  Unlimited number of business processes can be supported    
  Field types: Date, List, Log, Text area, Text, User
  Field types: Document, HTML, Number, Image, Tab  
  Field types: Checkbox, Custom, Currency, Day, Decimal, Label, Pop-up, Print Text, Radio button    
  No programming necessary to add new fields
  Formatting and logical attributes for fields on layouts: Required, Height, Width
  Formatting and logical attributes for fields on layouts: Required If, Max Length, Field / Layout Visible If  
  Formatting and logical attributes for fields on layouts: Add 'New' values, Aggregate expressions, Alternate field title, Alter User List display, Button actions,  Drilldown actions, Define Hover Text, Expressions, Hide If, Highlighted If, Hide Values, HTML Modifier, Label tag, Max length, Full Relationship handling, Modal window popup support, Not Required If, Readonly If, Remove 'Any' value, Remove 'None' value, Remove label wrapping, Remove value wrapping, Show If, Style, Validate Hidden fields
  No programming necessary to add formatting and logical attributes
  Complete control of placement and order of fields that appear on input and report forms
  Configurable Home Page for each user with customizable dashboards
  Configure attachments to be stored inside database or on filesystem
Database only
Database only
  Issue ID's can be automatically formatted to your specification    
  Select from a variety of GUI themes and colors
  Configure all GUI elements to provide your look-and-feel    
  Define and maintain related issue hierarchies
  User names may be displayed in several formats
  Set default values for any field
  Remember the last value entered for any field on a per-user basis
  Metadata changes are modifiable in real-time, with no system outages
  Lists field contents: various formats to display short and long lists
50 per list
500 per list
  Lists may be single-valued, or multi-valued selection may be enabled  
  Lists may be enabled with auto-complete (type-ahead) functionality    
  Different user roles may have different views of any issue
  Full scripting language to extend point-and-click configuration with more complex workflow rules and conditions    
  Define multiple levels of administrators, each with different permissions to access different areas of functionality or different Business Areas    
  Support for multiple email addresses for each user
  Full WOA RESTful (Representational State Transfer) API - utilizes HTTP for the connection
  Full SOAP Web Services API with .Net interface
  Localization framework to translate all ExtraView messages into any language allowing each user to choose which language to utilize    
  Localization framework allowing the administrator to localize all configuration metadata into any language so users can view the application in their language of preference    
  Text in attachments may be indexed for high-performance searching    
  "User Custom" Java API to extend the base functionality of ExtraView - without any changes being made to the base source code    
 Workflow and Process Management ExtraView
  Automatic validation whilst user enters data, using the logic configured in the layouts
  Allowed value combinations of parent-child fields are automatically validated
3 only
  Allowed value combinations may be global or different per each Business Area and Project Global Only Global Only
  Comments are automatically marked with the user ID and the timestamp
  Minimal screen refreshes whilst entering data, with extensive use of Ajax
  Text fields can automatically resize as more information is entered
  Mass update operations supported on any subset of issues  
  Automatically or manually assign issues
  Clone records with permission  
  Each Business Area may have its own workflow
  Each Project may have its own workflow
  Business Areas and Projects may inherit workflows    
  Each workflow may have an unlimited number of state transitions
  Enforceable state transitions    
  Unlimited number of file attachments may be added to any issue
  Issues may be split into sub-issues, each with their own workflow   Limited
  A different workflow may be defined for each role, for each Project, for each Business Area
  Relate issues together in an arbitrary fashion or in a strict logical fashion  
  Relationships may be one-to-one, one-to-many or many-to-many  
  Define and control access to individual issues by a user's company name. Different users at different companies may not see each other's issues
  Full reporting on related issues    
  Import records from delimited files: Map any field values in the input file to any field values in ExtraView
  Import list values from spreadsheets to save time
  Full scripting language to extend point-and-click configuration with more complex workflow rules and conditions    
  Visual display of workflow choices
  Newly entered issues are automatically date and time-stamped, along with the ID of the user who performed the operation
  All updates are automatically date and time-stamped, along with the ID of the user who performed the operation
  Users may "save and continue" while updating records
  Multiple users updating the same issue cannot overwrite each other's changes
  Import metadata from a portable format, simplifying the promotion of metadata from one system to another
  Export metadata to a portable format, simplifying the promotion of metadata from one system to another    
  Provide automatic translation of text from one language to a variety of other languages    
  Trigger electronic signatures on any field change, or any combination of field changes    
  Enables full compliance with 21 CFR Parts 11, 820 and other regulatory systems    
  Define and control access to individual issues with privacy groups. If a user is not a member of a specific privacy group, they have no visibility of the issue    
  Issues within privacy groups may be kept private or be made public    
 Querying & Reporting ExtraView
  Create and save public reports
  Reports may be saved for use by any user role    
  Create and save personal reports
5 per user
10 per user
  Report types: Column reports, Summary reports, Matrix reports
  Report types: Dashboard reports, Aging reports, Custom reports
  Report types: Taskboard reports, Calendar reports, Planning Reports, Container reports, Service Level Agreement (SLA) reports
  Column reports allow the selection of any fields to which the user has permission to be displayed
  Provide up to eight levels of totaling on column reports
  Complete PDF forms with data from ExtraView issues
  Hover text - display additional field values without drilling down to issues
  Column titles remain on screen when scrolling through long reports
  Summary reports allow up to ten levels of summarization, including the count, minimum, maximum and mean of each level
  Matrix reports allow any two fields that can be counted to be displayed in a grid format
  Dashboard reports display summarized reports or charts in a format for display on user's Home Page
  Aging reports display the time issues spend in all statuses, grouped either by hour or by day  
  Container reports group together the output from several reports or charts onto a PDF - useful for weekly or monthly management reporting packages    
  Service Level Agreement (SLA) reports that measure workflow performance against specific criteria    
  Custom reports link to information external to ExtraView, or to custom built reports within ExtraView  
  Reports may have any set of filters defined and stored with the report
  Reports may have runtime filters which prompt for information when a user runs the report  
  Create and store report filters using a simple interface
  Create and store report filters using an advanced interface that supports Boolean logic    
  Use any number of keywords within filters to search for text within issues
  Keyword searching for text within file attachments stored in the database    
  Higher speed keyword searching (Quickfind)    
  Output reports to the browser
  Output reports to Microsoft Word, Microsoft Excel, and text  
  Output reports to Adobe PDF and XML
  Output reports through the API's    
  Schedule reports for delivery through email    
  Automatic drilldown links wherever appropriate to see more detailed information
  Access any issue at any time through a navigation bar shortcut
  Include file attachments on reports
  Restrict reporting features based on user's role
  Quickedit report mode allows the editing of data on report output without needing to drill down into the issue    
  Wide variety of chart types: Pie charts, Bar charts, Stacked bar charts, Area charts
  Chart over history to see trends, or by value to see current positions
  Relate issues in different Business Areas together to form hierarchies for reports
  Create predefined layouts for inbuilt reports, Business Area by Business Area
 Audit Trails & History ExtraView
  Every change to every field of every issue is part of a full, visible audit trail    
  Every change to every issue is timestamped and annotated with the name of the person updating    
  Users may access the audit trail whilst updating a record or from reporting    
  Color is used to differentiate between additions, updates and deletions to each field in the audit trail    
  Views of audit trails are filtered for each role based on security settings    
  Enables full compliance with 21 CFR Part 11 requirements and other regulatory systems    
  All administrator access and changes to metadata are tracked with a full audit trail    
 Notification ExtraView
  Send notification in HTML or text format
  Automatic notification upon record updates
  Rule-based notification upon record updates    
  Define unlimited number of interest lists - mandatory or optional  
  Add new issues via email  
  Update existing issues via email  
  Fully configurable email contents sent to issue stakeholders
  Store and use configurable email templates to correspond with users  
  Automatically escalate issues which have not received the appropriate attention in a given time frame    
  Automatically escalate issues which are approaching a due date    
  All email notifications are subject to field-level security permissions
 Security ExtraView
  Define a hierarchy of administrators who each have control over a selection of Business Areas  
  Administrators may control access for any individual end user  
  All user-defined fields are controlled with field-level security permissions by each role: read/write access, read-only access, no access
  All key program functions are protected by a role-based security key
  Definable password policies and expiration procedures  
  Administrator may monitor current activity, license usage, active users  
  User role support
3 Roles Supported
5 Roles Supported
  Administrators may instantly disable any individual account
  Administrators may instantly disable an individual session    
  Administrators are instantly notified of repeated failed log in attempts    
  All end-user system access is logged    
 Integrations ExtraView
  LDAP directory access  
  Perform your own integrations with the ExtraView APIs  
  Box integration    
  Dropbox integration    
  Git integration  
  JIRA integration  
  LinkedIn integration    
  Microsoft SkyDrive integration    
  Perforce integration  
  Salesforce integration    
  Subversion integration